thy89j Privacy Policy
Learn the full details of how your personal information is collected, used, and kept secure on the thy89j platform.
1. Introduction
thy89j ("we", "our", or "platform") provides a safe and reliable online gaming environment for users in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy ("Policy") describes how thy89j collects, uses, stores, discloses, and protects your personal information.
This Policy applies to the thy89j website, mobile application, and all related services. By using our services, you are considered to have accepted the terms of this Privacy Policy. Please read this policy carefully before registering.
Our platform is intended for users aged 21 and above only. We do not knowingly collect any personal information from minors.
2. What Information We Collect
thy89j may collect your information in various ways. The types and sources of information collected are described in detail below:
2.1 Registration and Account Information
When you open an account at thy89j, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (stored in encrypted form)
- Residential address
- National ID number or passport number (for identity verification)
2.2 Financial Information
To process deposits and withdrawals, we collect the following information:
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Please note that the minimum deposit amount at thy89j is ৳100 and the minimum withdrawal amount is ৳1,000.
2.3 Gaming Activity Information
To improve your gaming experience, we collect the following information:
- Betting history and game activity
- Bonus claim and usage records
- Preferred games and categories
- Account login and logout times
2.4 Technical Information
To ensure the security and performance of our service, we automatically collect:
- IP address and device information
- Browser type and version
- Operating system information
- Cookie and session data
- Log files and access records
3. Purpose of Using Information
thy89j uses the information collected for the following legitimate purposes:
3.1 Account Management and Service Delivery
- Creating and managing your account
- Verifying identity and preventing fraud
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Maintaining your gaming profile
3.2 Customer Support
- Providing 24/7 live chat support in Bengali
- Resolving issues via email
- Handling complaints
- Providing technical assistance
3.3 Security and Compliance
- Detecting and preventing fraudulent activity
- Complying with Anti-Money Laundering (AML) regulations
- Ensuring age verification
- Applying responsible gaming guidelines
3.4 Service Improvement
- Personalising your gaming experience
- Analysing and improving platform performance
- Developing new services and features
- Sending relevant promotional communications (with your consent)
4. Information Disclosure and Sharing
thy89j does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties who assist in operating our services. These include payment processors (bKash, Nagad, Rocket), game software providers, identity verification services, and cybersecurity firms. These partners are given only the information necessary to perform their functions and are required to comply with our privacy standards.
4.2 Legal Obligations
thy89j may disclose information when required by court order, a valid request from law enforcement, or under applicable law. In such cases, we provide only the information legally required.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before any such change takes place, and the protections under this Privacy Policy will remain in effect.
4.4 With Your Consent
Outside the circumstances mentioned above, thy89j will not share your information with third parties without your explicit consent.
5. Information Security Measures
thy89j has implemented industry-standard technical and organisational measures to keep your personal information secure:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption technology, keeping the exchange of information between your browser and our servers completely safe.
Secure Data Storage
Your information is stored in encrypted databases. Passwords are kept in hashed form — no one can ever see your original password.
Access Control
Only authorised personnel can access your information, and only when it is necessary for the delivery of services. All access is logged and monitored.
Regular Security Audits
Our systems undergo regular security audits and vulnerability assessments. We are always prepared to identify and quickly address any potential threats.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our network from unauthorised access and immediately identify suspicious activity.
Regular Backups
Your account information is backed up regularly so that your data remains protected and service continues uninterrupted even in any unexpected situation.
6. Cookie Policy
The thy89j website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.
6.1 Essential Cookies
These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, carry out security checks, and save form data. Disabling these cookies may cause the site to not function properly.
6.2 Functional Cookies
These cookies remember your preferences — such as language settings, preferred game categories, and display preferences — so that your experience is more personalised on your next visit.
6.3 Analytics Cookies
These cookies help us understand how users are using the site. The information collected is aggregated and anonymised, and is used solely to improve our services.
6.4 Cookie Controls
You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the site to not work properly. Continuing to use the thy89j platform will be considered as consent to our cookie policy.
7. Data Retention and Deletion
thy89j retains your personal information only for as long as it is necessary or legally required.
7.1 Active Account Information
While your account is active, we retain all your profile information, transaction history, and gaming records. This information is necessary for the smooth operation of your account and for communicating with you.
7.2 After Account Closure
Even after an account is closed, we may retain certain information for a defined period for legal, regulatory, or fraud prevention purposes. Financial transaction records are retained in accordance with applicable law.
7.3 Data Deletion Requests
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business reasons. Please contact our support team for such requests.
8. Your Data Rights
thy89j respects your rights over your personal information. You have the following rights:
Access
You may request to view the information we hold about you and to receive a copy of it at any time.
Right to Correction
If any of your personal information is incorrect, you may request a correction. You can also update it directly by logging into your account settings.
Right to Deletion
In certain circumstances, you may request the deletion of your personal information, though this may not be possible where legal obligations apply.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Data Portability
You may request to receive your personal information in a structured, commonly used format.
Right to Object
You have the right to object to the use of your information for marketing purposes and to opt out of promotional communications.
To exercise these rights or if you have any questions, please contact our support team at: [email protected]. We will process your request in a timely manner.
9. Protection of Minors
thy89j is a platform exclusively for individuals aged 21 and above. We place the highest priority on protecting minors and follow a strict age verification process.
We do not knowingly collect any personal information from individuals under the age of 21. Age is verified during the registration process, and in suspicious cases, additional identity documents may be requested. If we become aware that a minor is using our services, the relevant account will be closed immediately and any collected information will be deleted.
If parents or guardians believe their child has accessed our services, please contact us immediately at [email protected].
10. International Data Transfers
For the purposes of operating our business, your information may in some cases be processed or stored outside of Bangladesh. In the event of such transfers, we ensure that:
- Applicable data protection laws are being complied with
- Third-party recipients meet the required security standards
- Encryption is used during data transfer
- Contractual safeguards are in place
If you would like to learn more about international data transfers, please contact us at [email protected].
11. Policy Changes and Updates
thy89j reserves the right to change or update this privacy policy from time to time. This policy may be updated due to changes in the scope of services, adoption of new technologies, or regulatory requirements.
11.1 Notice of Changes
If there are any significant changes to the privacy policy, we will notify you in the following ways:
- By publishing a notice on the website
- By informing you via your registered email
- By displaying the updated policy at the time of login
11.2 Acceptance of Updated Policy
Continuing to use the services after the updated policy is published will be considered as consent to the new policy. If you do not agree with the updated policy, you have the option to close your account.
11.3 Policy History
The current version of this privacy policy will always be available on our website. Previous versions may be provided upon request.
12. Third-Party Services
The thy89j platform integrates services from game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. These third-party service providers have their own privacy policies, and their respective policies will apply to your interactions with them.
For transactions made through payment service providers such as bKash, Nagad, and Rocket, the respective provider's own data protection policy applies. thy89j is not responsible for the data protection practices of these third parties; however, we only work with trusted and recognised partners.
13. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated privacy team is ready to assist you with any matter.
Privacy-Related Contact
Please contact us to exercise your data rights, request correction or deletion of your information, or for any questions about this policy. Our support team is available 24/7 via live chat in Bengali.
Email: [email protected]
We typically respond to all privacy-related requests within 30 business days from the date of contact. Complex matters may take additional time, in which case we will notify you.
14. Related Policies
In addition to this privacy policy, the following policies and terms and conditions also apply to the use of thy89j's services. You are encouraged to read them for complete information:
- Terms and Conditions — Overall terms for using the platform
- Responsible Gaming — Guidelines for safe and responsible gaming
- FAQ — Common questions, answers, and support information
- About Us — Detailed information about thy89j
Last updated: 2026. This privacy policy has been prepared in Bengali and that version is the governing version. In the event of any dispute, the Bengali version will take precedence.