21+ | Safe Gaming

thy89j Responsible Gaming —
A Promise of Safe and Enjoyable Play

thy89j believes that gaming should be a source of enjoyment. Our responsible gaming policy helps you maintain healthy habits and play safely.

Safe and Responsible Gaming

21+ Age Limit 24/7 Support

Our Responsible Gaming Commitment

thy89j is committed to ensuring a fun, safe, and responsible gaming environment for players in Bangladesh. We believe that online gaming is an entertainment activity and should never be a source of financial stress or emotional hardship. Our goal is to help every player make informed decisions and build healthy gaming habits.

Responsible gaming means more than just setting limits — it means understanding your own boundaries, staying aware of your time and money, and having the courage to ask for help when needed. thy89j is ready to stand by your side at every step.

Our platform offers a range of protective tools that you can use at any time. From deposit limits to self-exclusion — thy89j always has your well-being in mind. Remember, responsible gaming means smart gaming.

Our Protection Tools and Policies

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, and a 24-hour waiting period is required to increase it. This is the most effective way to keep your budget under control.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion option. You can keep your account closed for a set period (from 30 days up to permanently). During this period, the account will not be reopened under any request.

Time-Out Option

Use the time-out feature for a temporary break. You can pause your account for any duration from 1 day to 6 weeks. During this time, you will not be able to log in or carry out any transactions.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, the system will automatically alert you. This tool is highly effective for avoiding the tendency to play for long uninterrupted periods.

Spending History Review

You can view your complete gaming history, deposits, and withdrawals at any time. Staying aware of your own habits is the first step to responsible gaming. Review your transaction history regularly.

Reality Check

Pop-up notifications at regular intervals will remind you how long you have been playing and how much you have spent. This information helps you make informed decisions.

21+

For Adults Only

thy89j is operated for individuals aged 21 and above only. Age is verified at the time of registration, and minors are not permitted to open an account. We urge parents and guardians to take steps to prevent children from accessing online gaming sites on shared home computers or devices.

Online gaming is an entertainment activity. It should never be considered a primary source of income. Play with a responsible mindset and stay within your limits.

Recognise the Warning Signs

When gaming turns from enjoyment into a problem, certain familiar signs appear. If any of the following apply to you or someone you know, please seek help.

  • A tendency to place more bets in an attempt to recover lost money.
  • Hiding your gaming habits from family or friends.
  • Spending money needed for essential expenses on gaming.
  • A feeling of being unable to stop gaming, or feeling restless when not playing.
  • Problems with work, studies, or relationships caused by gaming.
  • Continuing to game by taking on debt or borrowing money.
  • Feeling irritable or anxious when not gaming.

The Golden Rules of Healthy Gaming

Following the core principles of responsible gaming keeps gaming enjoyable at all times. Follow these simple rules.

  • Only spend money you can afford to lose.
  • See gaming as entertainment, not as a source of income.
  • Set limits on your time and money before you start playing.
  • Avoid gaming when you are stressed or feeling low.
  • Take regular breaks and spend time with family.
  • Never game while under the influence of alcohol or any substance.
  • It is wise not to chase losses after a losing session.
  • Do not hesitate to contact the support team whenever you need help.

thy89j's Commitment

24/7

Support Service

Round-the-clock assistance via live chat in Bengali.

SSL

Encryption

Your information is protected with the highest-grade SSL encryption.

5

Protection Tools

Five protection options including limits, exclusion, and time-out.

0

Minor Access

Zero opportunity for anyone under 21 to open an account.

Contact Us for Help

If you are experiencing any issues related to gaming or would like to learn about our responsible gaming tools, please contact our support team. We are always here for you — without judgment and with empathy.

Through our 24/7 Bengali live chat service, you can get help at any time to set a deposit limit, activate self-exclusion, or with any account-related matter. Your privacy will be fully protected.

Remember, asking for help is a sign of courage. The first step toward change is acknowledgement. thy89j is always ready to work with you to ensure a positive gaming experience.

Support Channels

Live Chat
24/7 instant assistance in Bengali
Email Support
Responsible Gaming Tools
Set limits, exclusions, and time-outs
Privacy Guaranteed
Your information will be kept completely confidential

Frequently Asked Questions About Responsible Gaming

Go to the "Responsible Gaming" section in your account settings to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Requests to increase a limit will take effect after a 24-hour waiting period. For further help, contact our 24/7 live chat support.

Self-exclusion is a tool that allows you to voluntarily deactivate your account for a set period or permanently. Once self-exclusion is activated, the account cannot be reopened before the specified period ends. To activate it, go to your account settings or let us know via live chat.

A time-out is a short-term break (from 1 day up to 6 weeks) that temporarily suspends your account. Once the set period ends, the account is automatically reactivated. Self-exclusion is a long-term or permanent solution — once activated, the account will not be reopened before the specified period ends, regardless of any request.

thy89j is for individuals aged 21 and above only. Age is verified at the time of registration, and minors are not permitted to open an account. If a minor attempts to use this platform, please notify our support team immediately.

Contact thy89j's 24/7 live chat support in Bengali — our trained team will help you set up self-exclusion or a deposit limit. You can also email us at [email protected]. Asking for help is not a sign of weakness — it is an act of courage.

If a family member is struggling with gaming addiction, talk to them with empathy. Let the thy89j support team know — we can help put protective measures in place on the relevant account. Contact us via live chat or at [email protected].

Any funds in your account remain safe while self-exclusion is active. Withdrawal can be arranged after the exclusion period ends or by submitting a request through support. The minimum withdrawal amount is ৳1,000 and processing is generally completed within 5–30 minutes.

Play Safe, Stay Happy

thy89j is always by your side to ensure responsible gaming. Enjoy our games or visit our FAQ for any questions.